How can I fix video file playback problems?

Antoinette P March 24, 2014
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My portable hard drive is jumping/skipping when I play movie files of all types avi etc. It was working last week. I deleted a couple of files and now jumping. Can this be fixed? Any advice is appreciated.

  1. Abilash A
    March 24, 2014 at 5:11 pm

    1. Defragment your drive, you may use windows in-built defragmenter or defraggler. Do not use any other tools.
    2. Try using a light weight video player like VLC
    3. If the above steps fail to work, Go to the hard disk manufacturer's website, download and run hard disk health check tool, for seagate it's seatools.

    If your HDD is in a state of poor health, claim for replacement. In most cases portable hard disks comes with 3 to 5 years warranty

    • Bruce E
      March 24, 2014 at 11:02 pm

      Windows defragmenter won't help in this case, nor will Defraggler since the user is on a Linux system and not Windows.

  2. Hovsep A
    March 24, 2014 at 11:27 am