How can I fix ‘unresponsive script’ errors when accessing Google Group sites?

Rrdrtds July 16, 2014
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l can’t open any Google group sites with any of of my web browsers (Chrome, Explorer, Mozilla).  l have to always search it in Google and open it as cached.  I am in Iran and used some VPN and proxies too, but this problem isn’t solved.  If you wanted to say delete your browser history, cookies, etc., I use another user and another windows on my PC and it’s not solved. :(

I think the problem is caused by an script on Google group site or Google blocked Iran IP and other proxy and VPN IPs for groups.google.com server.
Only Mozilla browser tell this warning and just open head of page. Other browsers show a white page with out anything.
###
Warning: Unresponsive script
A script on this page may be busy, or it may have stopped responding. You can stop the script now,
or you can continue to see if the script will complete.
Script: https:!fgroups.google.com!foruml#!:121
###

some sample sites like these.
https://groups.google.com/forum/#!
https://productforums.google.com/forum/#!topic/chrome/tsJ8xciJDws
https://support.google.com/groups/answer/70498?hl=en#survey=true

Excuse me, because of my English isn’t good.

Thanks for your notice.

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  1. Bruce E
    July 16, 2014 at 9:23 pm

    Remember, the slow script in the error message may not be the one actually causing the problem. Scripts for extensions and add-ons can be the source of the issue. You could always try running Firefox with all add-ons disabled to see if the problem persists.

    • Rrdrtds
      July 17, 2014 at 1:55 am

      Thanks. I do it but not changed.

  2. Jeff F
    July 16, 2014 at 6:49 pm

    I can also confirm that Google Groups is operating nominally from my end using a Windows 7 SP1 x64 system with Internet Explorer, Google Chrome and Mozilla Firefox. Make sure that your browser and operating system are up-to-date. You may also want to configure your location settings in your VPN client so that your traffic originates from a different country and see if the script(s) still get blocked.

    • Rrdrtds
      July 17, 2014 at 1:50 am

      Thanks. my browsers except Internet Explorer, are up to date. and they worked for Google groups in 9 month ago. also I use some things for change IP (VPN (Hotspot Shield), proxy (Freegate, holla better,..), and IP changer (real hide IP) ) that they change my country location correctly, but not at all any different,

    • Rrdrtds
      July 17, 2014 at 1:53 am

      pardon me, can I ask what means of " is operating nominally from my end using ", I can't understand it.

  3. Jan F
    July 16, 2014 at 8:28 am

    The unresponsive script warning basically means that a script hasn't finished it's operation within a certain amount of time.

    Google groups seems fine on my end and I couldn't find discussions about issues with it so I would assume the script on the page is fine. That basically leaves the issue on your end. For example a slow computer, very high utilized one or limited resources (e.g. RAM) could cause the script to not finish in time and result in that error.

    One probable cause could also be web censorship. There were cases in the past where certain Google service were blocked e.g. Orkut or Google webmaster tools. Tests suggested that these blocks are ISP specific so it will be hard to test that for certain. Google itself does not block Iran.
    http://www.theguardian.com/world/2012/sep/23/iran-block-access-google-gmail

    I'm not too fond of proxies as these services often like to block scripts either for security purposes or to limit traffic. So VPN should be the way to go. I would suggest you give Hola! unblocker a try. It's easy to use and highly compatible and fast as it's designed for media content on the web.
    https://hola.org/

    • Rrdrtds
      July 17, 2014 at 1:23 am

      Thanks
      I do all, but not solved. also I have 4 gig RAM that 1 Gig share with Graphic, and usually have about 2 gig free RAM.
      May it problem cause from windows (Vista home Edition)?? and need to reinstall a fresh windows?
      also my Internet Explorer7 have problem with flash player, and can't remove or upgrade it.

    • Bruce E
      July 17, 2014 at 7:36 am

      If you are having other problems with the system, it may be easier to reinstall (hopefully from an image). The inability to remove or upgrade Flash Player is a very big problem since it is such an attractive attack vector.

      Have you checked your system with a complete antivirus scan with your current product as well as malware scan using Malwarebytes or Spybot S&D?

    • Jan F
      July 17, 2014 at 9:52 am

      I agree with Bruce – if your issues are not isolated to surfing the web then there might be another cause.

      Do a full virus and malware sweep:
      Anti-Virus of your choice (Avira, Avast, Bitdefender, ...)
      Malwarebytes and adwcleaner
      https://toolslib.net/downloads/viewdownload/1-adwcleaner/

      another good tool is to run is HijackThis
      http://sourceforge.net/projects/hjt/
      For your convenience, you don't have to look through all the results yourself. There are analyzer tools where you just copy-paste then entire result log.
      http://www.hijackthis.de/en

      For Flashplayer there is also the Adobe uninstaller utility.
      http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html

      Check your Windows Updates (Control Panel > System and Security). Usually if updates fail to install it is a sign that something is wrong with your Windows installation.

    • Rrdrtds
      July 18, 2014 at 3:18 am

      1) Jan F
      I do your answer in next week. because I should travel for some days.

      2) Bruce E
      I scan windows by Malwarebytes and found somethings that's not important. I Quarantine all these, but Problem not solved.
      ***
      Then upgrade windows Vista Home Edition by it's source DVD.
      Then upgrade flash player (to last (14th) version), and reset all settings of Internet Explorer(IE), but it's still not showing Flash Player's components of sites (like videos of YouTube and Facebook).
      At last it solved by changing securities of IE7 (changing playing all videos to allow all, and fix all script thing to allow) .
      IE7 now opening flash players, but still problem within Google groups script. and this site (https://groups.google.com/ && https://productforums.google.com/) don't open similar to other browser.

      *** Problem Solved in windows XP ***
      I active my old windows XP (on this PC that install near windows Vista on another drive. I active start up boot for both windows by a solution.), and come with this windows. problem was solved in this windows and not seen in all Web Browsers. It can open google groups site.

      **************

      Now my Question is, what thing on windows Vista may not allowed fgroups.google.com 's script?? is'it Windows Problem? Browsers or Hardware (Ex: memory)
      Also I will try update important features for windows in nesxt week. may solving issue.
      I should have my windows vista and can't delete it, because of a lot of features and programs that install on it in about 2.5 years.
      **************
      Thanks a lot for your answers and attention.

  4. Hovsep A
    July 16, 2014 at 7:59 am

    is it VPN in the school then you have to talk with the administrator.

    • Rrdrtds
      July 17, 2014 at 2:02 am

      No. Iran block almost social sites, like Google groups, Google Plus, Facebook, Tweeter, wee chat, Viber, ... . :( and also some ports of google. that https address of Google and also Google talk client are work a bit slower than using VPN.

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