How can I diagnose & fix display issue with Compaq laptop?

January 4, 2014
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Hello,
I have a Compaq laptop. When I turned on the power, I can hear the computer starting, but the screen remains black. I tried the f-keys; it didn’t work. I tried removing the battery, holding down the power button for one minute and then plugged it in and restarting; that didn’t work. I also tried hooking up an external monitor, that too didn’t work. Is my computer done?

Thank you.

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  1. Hovsep A
    January 4, 2014 at 9:34 am

    well perhaps the graphic card is gone! try to reset CMOS and BIOS.