I have a new laptop but I can’t get “@” to work. What could be causing that?
make sure 'us' keyboard is installed. check if '2' button works. if yes, then it is that you have to install us keyboard, if not, there is a problem with the 2 key i.e. a hardware problem. if it is real emergency use onscreen keyboard.
Try playing around with your keyboard settings in the control panel. Try US first, it should work
try to check what is the layout of your keyboard and change the keyboard input method according to it!!!
did you do any keymapping
Remapping the Keyboard Layout in Windows XP, Vista, and 7
How do I configure the default keyboard layout during login?
To Change Keyboard Layout from the Welcome Screen
On the Welcome screen, click the Keyboard layout button , and then select a input language with the keyboard layout you want to use
Try to change your keyboard it should be US english, otherwase it may required to install this keyboard setting from win CD
Press shift and 2 , if you get the @ sign then you have US keyboard setup
The location and keys used to access the @ symbol depends on the keyboard of your machine and the keyboard layout configured.
- In a US keyboard, is located above the 2 key, so you access it with Shift-2
- In an spanish keyboard, it is access using Alt-Gr + 2
- In an latin american keyboard the key combination is AltGr+Q
You need to be sure that the configuration in windows match the physical layout of your keyboard.
it will be the region problems ..try to install US keyboard..if it doesn't work, then please check your hardware for damages
Check if you have installed an US keyboard or not!
Go to: Start > Control Panel > Change Keyboards or other input methods > Keyboard and languages > change keyboard...
and see if there is an US keyboard or not!