Why is the back button on my GT-S5360 unresponsive?

Cean Lumbaca August 9, 2012
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I am having a hard time fixing my Samsung Galaxy Y Young smartphone.

The culprit? The phone’s back button; it is not responding when pressed. However, the menu button and the home button functions well.

What seems to be the problem? How can I resolve this issue?

Thank you very much. I am looking forward to your answers.

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