Why have the App Store, iMessage and Facetime stopped working on my iPad?

Vani October 13, 2014
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Since I updated my iPad to iOS 8.0.2 the App Store on my iPad is not working and neither do iMessages and and FaceTime. How can I fix this?

  1. Jan F.
    October 13, 2014 at 1:24 pm

    My initial thought would be that your Apple ID is not signed in anymore. This can happen e.g. when you perform an update/restore via iTunes and didn't select to encrypt the backups. Unencrypted backups do not contain login information.

    Head into "Settings > iTunes & App Store" and make sure you are signed in with your Apple ID.
    Go into "Settings > FaceTime" as well as "Settings > Messages" and again, make sure they are activated and signed in with your Apple ID.

    If all seems to be in order I would create another backup of the device and then restore the iPad.

  2. ha14
    October 13, 2014 at 12:14 pm

    iOS: Troubleshooting FaceTime and iMessage activation
    http://support.apple.com/kb/ts4268

    • Anonymous
      November 27, 2014 at 12:33 am

      I'll tell you on my deathbed when I finially fiure it out!