Nov032011

What can I do if my AOL account was hacked?

Joel Rubin asks:

My AOL account was hacked. How do I clear the problem?


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  • B2009 December 26, 2011

    My AOL account has been hacked also! at 3:10 AM on december 25th!

    I wish there was a way to delete my account, viruses and trojens were sent outto my freinds a relatives!

  • Jay December 16, 2011

    click on forget password, and if you cant recover your email,
    call 1-855-855-797-3738 as mentioned on the same page.

  • FIDELIS November 3, 2011

    Hello, there was a question similar to yours a few months ago.  The link is below, read the comments and I am sure it can help you out.

    http://www.makeuseof.com/answers/fix-hacked-aol-account-address-book/

  • Jeff Fabish November 3, 2011

    Hi Joel,

    If you still have access to your email, reset your AOL password. Make sure that you’re not using the same password as your AOL on your email to prevent the attacker from gaining access to your email as well. If your email has been compromised, please let me know which provider (Gmail, Yahoo, Msn, etc.) you use to help you regain access.

    For additional security precautions, only do so from a secure computer. You should consider scanning your computer for malware using Malwarebytes (update first, then perform a full scan). Your new password should be strong and not related to your previous password.

    • Jackie December 7, 2011

      Hi I have a big problem as my aol email account has been hacked into, but the hackers have also changed my password and security question too. The Aol email address is a free one and aol are saying they cant help me basically. What can I do now please help????

      • Busybusy2000 December 13, 2011

        This has happen to us too! The hackers changed our security question as well and aol won’t help us. Anyone out there ?? Please help us!

        • Jeff Fabish December 13, 2011

          Jackie & Busy,

          You will need to speak with an AOL representative . You can contact AOL technical support by phone at 1-800-827-6364 or by their live chat.

          Tell me how it goes!
          - Jeff

          • B2009 December 26, 2011

            Live chat does not work, unless you PAY!

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