Why is my Acer Iconia A500 stuck on the Acer boot screen?
Question by Da Homie Spence /

My Acer Iconia A500 tablet is stuck on the Acer screen. Whenever I try a factory reset it turns off and on by itself and then stays stuck on the Acer screen. Suggestions anyone?

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Answers (5)
  • Kannon Y

    It sounds like a software caused boot loop.

    If your tab doesn’t progress beyond the Acer logo, it means there’s an
    app/process that causes an unrecoverable error, forcing a reboot.

    A factory reset (as indicated in the link provided by Susendeep Dutta),
    should solve the problem. Unlike other manufacturers, fortunately, Acer
    has a pretty good reset option. I believe you should be able to perform
    the factory reset by following:

    factory reset when the tab is off, turn off screen lock switch. Hold
    Vol+ and Power button till tab vibrates. Then turn on and off screen
    lock repeatedly until screen shows erasing cache and erasing user data.
    Tab is doing factory reset.”

    It was mentioned in this forum post. There is also the option of booting into recovery mode and flashing the update.zip from SD card. If you have it available.
    Good luck.

    • Kassy

      I have tried both of these… Non of them work. When I try to do hard reset it shows erasing cache and erasing user data is turns off and back on and still stays on acer screen.

    • susendeep dutta

      Then it might be the hardware related problem.If your tablet is under warranty,get it replaced or atleast ask them to fix it for free.

  • Vipul Jain

    A bit more information. Were you trying to root? did this happen out of the blue? Still under warranty?