How do I access my Facebook chat histories?

Tilman December 2, 2010
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As a matter of fact, I stole that question directly from the Facebook Help Center :D But their answer doesn’t work!! :( I follow their steps, but I just can’t find my chat histories anywhere :'(

Their answer is here.
It says: “A history of all your chats is also included as part of your conversations within Facebook Messages along with all your messages, texts and emails.”

But there is nothing!! A couple of days ago I was for sure chatting in Facebook with a friend but that discussion is nowhere in my messages. Any ideas what I am doing wrong? Thanks in advance for your help!

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  1. robert butcher
    January 16, 2011 at 11:36 am

    I think I have got to the bottom of this, the FAQ is not outdated - it's the opposite in fact!! The FAQ applies to The new Messages on facebook so it is what you will be able to do when upgraded to the new messages system. You can request an invitation for new messages here http://www.facebook.com/about/messages/

  2. Aibek
    December 27, 2010 at 10:28 am

    Hey Tilman,

    Did you ultimately figure out how to do view the entire chat history on Facebook? Please, let us know if you did.

    Aibek

    • Tilman
      December 27, 2010 at 11:36 am

      Hi Aibek! Nope, didn't find a way yet. As Tina pointed out above, it seems that Facebook has made a mistake here (in their FAQ). The extension for Chrome mentioned by Simon isn't available anymore (the link is broken), and I haven't found an alternative... Unfortunately, I can't comment anymore in Simon's article because three months have passed.

      Merry Christmas! :)

      Tilman

      • Aibek
        December 27, 2010 at 12:14 pm

        thanks for update. i will make sure to post here in case I figure it out.

        Happy holidays to you and your family!

  3. Tina
    December 2, 2010 at 9:34 pm

    Tilman,

    I don't think you did anything wrong and I can't find anything either. I assume you also searched your Sent folder. The FAQ is probably outdated.

    However, you can keep a record of your future chats. Simon recently wrote an article on how to do it: http://www.makeuseof.com/tag/save-complete-facebook-chat-history/

  4. Tilman
    December 2, 2010 at 6:19 pm

    Oh and I forgot to mention that I *am* able to see the last few lines of chat with a person if I start a new chat with the person in question. But it doesn't help me much because it shows only the most recent discussion's end. And Facebook itself says that the chat histories *should* be available somewhere...

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