The other day, a friend of mine got an e-mail from his Internet Service Provider (ISP) about a copyright infringement. He didn’t know what this was all about so he had me take a look at it.
What I’d like to do for you now is to break down the letter and address important things about it.
Then I’d like to explain what precautions you can take to prevent this from happening again in the future.
We are writing to inform you that we have received a complaint that alleges that your Internet Service account has been involved in copyright infringement. This complaint was traced back to your account based on the IP address used at the time of this activity.
Yes, this can really be done in cases of copyright infringement. Your ISP should be automatically making logs to track who they’ve assigned IP addresses to, as well as when. There really isn’t any thing that you can do about this. If you want, you could reboot your modem to see if you get a new IP address assigned to you. All that will do is make it harder for a copyright holder to establish a pattern of downloading. But they still can!
Please note that we have not provided any of your personal account information to the complainant. It is our policy to disclose such information to a complainant only if ordered to do so by a court of law, which has not happened to date.
That’s pretty decent of them to have that as a corporate policy. However, check the policy for YOUR ISP on this sort of thing. They may want nothing to do with dealing with copyright holders, and will hand over your information upon request if copyright infringement is claimed. If that is the case, you may consider changing ISPs.
There’s more in the letter, but it pretty much echoes what you see above. So, here’s where we get into making sure it doesn’t happen again.
Continue Reading…